I design data-heavy products in healthcare, life sciences, fintech, and enterprise software where messy workflows, business pressure, and real users need to fit into a coherent experience.
Two case studies where the product had to work for users and prove itself to the business.
Turned a fragmented life-sciences funding intelligence product into a subscription SaaS platform, improving data interaction, workflow clarity, and commercial traction.
Redesigned VA-scale patient and operational healthcare systems, reducing check-in friction while improving accessibility and real-world service workflows.
AI / Agentic Experience
A field guide for designing agentic systems where AI acts through tools on behalf of people. It focuses on delegation, state, evidence, recovery, and human control.
Read the Guide
AI / UX / AX
The next interface problem is not only what AI can do. It is what happens in the field between human feeling, machine interpretation, and tool action.
Read the Note
I work across structure, research, interaction, and implementation to make complex products hold together under real use.
I sort out architecture, flows, language, and edge cases so the product can carry real complexity without feeling chaotic.
I move between research, product thinking, interaction design, prototyping, and front-end implementation when the work requires it.
I design for teams under pressure: dense workflows, operational tools, and systems that have to hold up beyond the demo.
I work across healthcare, life sciences, fintech, and enterprise software on redesigns, new initiatives, UX research, and hard product problems that need both systems thinking and hands-on execution.
My work spans product, marketing, and front-end implementation, connecting strategy to the surfaces users actually touch.
I’ve led cross-functional work with founders, PMs, engineers, go-to-market teams, and designers across startup, enterprise, and institutional environments.
Select companies and clients: RedBand, Lokavant, CipherBio (SVB), Mossettes Technologies, Vecna Technologies, MIT Media Lab, Endeca, World Bank, GE, Harvard University.
ConnectPay Case Study — responsive payroll portal, GL export, QuickBooks integration.
RedBand is a game changer in product development, design and architecture. They do brilliant work and truly live up to their promise of "making the complex simple."
Matt Gibbs, Founder of CipherBio (SVB)